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This half day course is designed to give those who work in a care setting to have an understanding of how to deal effectively with a situation where someone is presenting them with challenging behaviour.
Learners will be able to discuss how to recognise signs and symptoms of challenging behaviour within their working environment. They will have the opportunity to identify causes and how they can deal effectively with situations using simple interventions and techniques to diffuse difficult and potentially aggressive situations.
Group: £170+VAT (£204 inc VAT) plus £10+VAT (£12 inc VAT) per person
By continuous assessment
Additional charges may apply for travel over 50 miles.
Terms and Conditions of Booking are available here.